Shipping Overview

At www.solerideg.shop, we are committed to delivering your carefully curated selections with efficiency and care. Our team processes orders with precision, ensuring that every item—from performance-driven footwear to sophisticated wardrobe essentials—is packaged securely for transit. Whether you're preparing for outdoor adventures or elevating your everyday style, our streamlined logistics network guarantees timely dispatch from our fulfillment centers.

Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once dispatched, you'll receive a confirmation email with tracking details to monitor your shipment's journey.

Shipping Timeframe

Delivery timelines vary based on your location and shipping method selected during checkout. As a general guideline:

• Standard Shipping: 10–15 business days after processing
• Remote areas or peak seasons may experience slight delays

For time-sensitive needs, we recommend placing orders well in advance. Processing times remain consistent unless noted otherwise during checkout.

Shipping Costs

Transparent pricing is central to our service. We offer the following shipping options:

• Standard Shipping (10–15 business days): $15 applies to orders totaling $0–$60
• Free Shipping (10–15 business days): Automatically applied to orders of $60+

All costs are calculated at checkout based on your cart total and destination. Promotional free shipping excludes oversized items requiring special handling.

Shipping Regions

We currently ship to most countries across North America, Europe, and select Asia-Pacific regions. At checkout, enter your address to confirm availability. Some restrictions apply due to:

• Customs regulations in certain territories
• Carrier limitations for remote locations

For real-time updates on service availability, refer to our interactive shipping map during checkout.

Order Tracking

Stay informed every step of the way:

1. Upon dispatch, you'll receive an email with a unique tracking number
2. Use this number via our website's Track Order portal or the carrier's official platform
3. Most tracking systems update within 24–48 hours of scanning events

For consolidated shipments, individual tracking may not reflect all items until the package reaches your local distribution center.

Delayed or Lost Shipments

While rare, unforeseen delays can occur. If your package exceeds the estimated delivery window:

1. First verify the tracking status for carrier updates
2. Check for delivery attempt notices or local holding facilities
3. Contact our support team at [email protected] with your order number

For lost packages confirmed by the carrier, we'll initiate a replacement or refund within 5 business days. Claims may require up to 30 days for international investigations.

Customs & Import Duties

International shipments may incur additional fees imposed by your country's customs authority. These charges:

• Are the recipient's responsibility
• Vary by destination and item value
• Typically payable upon delivery or collection

We declare all items at actual purchase price and cannot mark packages as "gifts" to avoid fees. For estimated duty calculators, consult your local postal service website before ordering.